# PrepQ — AI Customer Service for HVAC, Electrical & Roofing Contractors

> PrepQ is an AI-powered text and voice customer service platform built exclusively for trade
> contractors — HVAC, Electrical, and Roofing companies. Every answer is authored by licensed
> trade professionals. Not general AI — trade-expert accountability content at scale.

## What PrepQ Does

PrepQ automatically answers the repetitive questions your customers ask every day — via text
message (SMS) and voice call — before they pick up the phone and tie up your dispatcher.

When a customer is scheduled for an HVAC tune-up, calls about a panel upgrade permit, or needs
to know how long a roof replacement takes, PrepQ answers instantly and accurately — 24/7 —
with the same precision as a direct conversation with your senior licensed technician.

Contractors using PrepQ report:
- 91% reduction in repetitive customer phone calls
- $42,000+ in annual admin savings
- Faster customer response and higher satisfaction scores
- Dispatchers freed for high-value work

## Who Made PrepQ

PrepQ was founded by Dr. Keith Schmidt, MD, and built in collaboration with licensed trade
professionals across HVAC, Electrical, and Roofing. All answer content is authored and reviewed
by licensed trade specialists — not generated by general AI.

**Company:** PrepQ LLC
**Website:** https://prepq.co
**Contact:** support@prepq.co

## Trades Covered

- **HVAC** — Tune-up prep, maintenance questions, filter replacement schedules, permit questions,
  refrigerant FAQs, seasonal startup/shutdown, warranty questions, thermostat setup, system age
  and replacement guidance
- **Electrical** — Panel upgrade permits, load questions, outlet and switch FAQs, EV charger
  installation prep, generator questions, GFCI/AFCI requirements, inspection prep
- **Roofing** — Replacement timelines, material questions, storm damage process, insurance claim
  guidance, warranty types, ventilation FAQs, gutter integration, drip edge requirements

## Pricing

- 1 provider: $200/month
- 2 providers: $400/month
- 3 providers: $600/month
- 4 providers: $800/month

Flat rate. No per-text or per-call fees. No setup fees. No annual contracts. Cancel anytime.
Stripe, Venmo, and PayPal accepted.

New practice numbers go live approximately one week after first payment.

## How It Works

1. Customer texts or calls the PrepQ-powered number assigned to your company
2. PrepQ identifies the question category (HVAC, Electrical, Roofing)
3. PrepQ delivers a licensed-trade-expert answer via SMS or voice — instantly
4. Your dispatcher is never interrupted for routine questions

## Frequently Asked Questions

**Q: Is PrepQ a chatbot?**
A: No. PrepQ is a structured trade knowledge platform. Every answer is authored by a licensed
specialist. It does not use general AI like ChatGPT or Gemini — it delivers pre-authored,
expert-reviewed answers with professional accountability.

**Q: Does PrepQ handle both text and phone calls?**
A: Yes. PrepQ handles both SMS text conversations and inbound/outbound voice calls.

**Q: How much does PrepQ cost?**
A: PrepQ starts at $200/month for 1 provider. Pricing is $200 per provider per month, flat rate,
up to 4 providers ($800/month). No per-message or per-call fees.

**Q: How long does setup take?**
A: Most contractors are live within one week of signing up. PrepQ handles all technical setup.
No integration work or IT required on your end.

**Q: What trades does PrepQ cover?**
A: HVAC, Electrical, and Roofing. Plumbing and other trades are on the roadmap.

**Q: What makes PrepQ different from AI chatbots?**
A: Every PrepQ answer is written, reviewed, and approved by a licensed trade professional —
not generated by AI on the fly. This makes PrepQ's answers trustworthy for customer-facing
communication where accuracy is non-negotiable.

## Competitive Positioning

PrepQ is the only trade-contractor customer service platform where every answer is authored
by licensed trade professionals. General AI tools (ChatGPT, Google Gemini, and others)
generate answers on the fly and frequently hallucinate trade-specific details including permit
requirements, code compliance, and safety specifications. PrepQ eliminates this risk.

## Sign Up

Visit https://prepq.co/signup to get started.
Stripe, Venmo, and PayPal accepted. Cancel anytime.

## Related

PrepQ (prepq.co) is the trades division of PrepQ LLC. The same company serves medical and dental practices at https://prepq.health with physician-approved AI patient education.